Ts & Cs

DELIVERY – Orders are currently delivered two days after order is placed.  Orders must be received by 12 midnight. Some items may require a longer turn-around.

  • Your order will arrive any time between 1pm and 5.30pm on your delivery day.
  • Delivery is not guaranteed for any particular time during the day.
  • Please let us know as soon as possible if your order has not arrived within the time frame.

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries about these please email us at

INGREDIENTS – Please see individual products for ingredients and allergens. All products are made in our kitchen where nuts, peanuts, cereals containing gluten, soya, eggs, milk and sesame seeds are all present.

PACKAGING – Doing our part to protect this lovely planet that we live on is very important to us and so all the packaging we use is fully recyclable and/or biodegradable. 

ORDER CONFIRMATION – We are legally obliged to send you an email to confirm that your order has been received and you may wish to print or save it for your future reference. 

REFUNDS – If you are not 100% happy with your order (and we very much hope that you are!) please contact us and we will be happy to issue a full refund on return of your goods. Please note we are unable to refund the cost of return postage.

WHOLESALE – If you are interested in wholesale ordering please contact us via email to discuss further and for more information.

COOKIE & PRIVACY POLICY – to view these policies please click here

CANCELLING AN ORDER – Due to the perishable nature of some of the products The Appledore Bakery will accept any cancelled orders prior to the goods being dispatched from the bakery. If you would like to discuss a cancellation please contact us at quoting your Name, Order Reference Number and the date of your order. You will receive written confirmation of the cancellation of your order within 24 hours.

FURTHER ADVICE – If you need more information on the bread or products we sell, or have any other queries, please email us at

Payment and Taxes.

Please note we reserve all rights to change any information on this website without notice. 

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. 

A Contract between the customer and The Appledore Bakery for the sale of our products will only exist once an order has been accepted, at which point the buyers credit/debit card will be charged for the value of the goods dispatched. This does not affect the customer’s statutory rights.

Prices and availability of goods is subject to change without notice.

We accept online payment in a secure environment by credit or debit card. We currently accept Visa, Mastercard, Delta, Switch/Maestro & Solo. All transactions are shown in £ sterling.

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.

CONFORMITY OF GOODS – We take every care to ensure that the description and specification of our products are correct at the time of going to press.

CUSTOMER COMPLAINTS – Any complaints or queries you might have should be addressed to

DISCLAIMER & LIMITATIONS OF LIABILITY – To the fullest extent permitted by law and save as provided above, neither The Appledore Bakery, nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of The Appledore Bakery or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

 “The limitations of liability in these conditions shall apply equally for the benefit of The Appledore Bakery and any other associated company of The Appledore Bakery as if references to The Appledore Bakery included references to each such associated company.”

While The Appledore Bakery uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and The Appledore Bakery will not be responsible for any errors or omissions or for the results arising from the use of such information.

While The Appledore Bakery takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, The Appledore Bakery will not be responsible nor liable for your use of any other websites which you may access via links within this website. The Appledore Bakery does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with The Appledore Bakery

The entire liability of THe Appledore Bakery under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

The Appledore Bakery will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

The Appledore Bakery may assign or transfer any of its rights or subcontract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or subcontract any of your obligations under these terms and conditions except with the specific permission in writing of The Appledore Bakery.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT & TRADEMARK -The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of The Appledore BAkery or its content and technology providers or their respective owners. 

ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

  • Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with The Appledore Bakery.
  • Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.